When you log in via Google OAuth 2.0, we collect public information from your Google account (such as name, email, and profile picture) for the purpose of authentication and account management.
When you create and submit a site, we may collect the site's URL, title, page HTML structure, screenshots, page access paths, and other related information provided by you or generated during your use (such as specific identifiers that may appear on the web pages). This data is primarily used to generate tracking plans and site maps.
We collect the records of your conversations with the system, your actions within the product interface, error logs, IP addresses, browser versions, and other log data (such as timestamps) to improve product functionality and provide technical support.
When you authorize access to your Google Tag Manager (GTM) accounts, containers, or workspaces, we record and read the existing GTM triggers, variables, and other configuration data to compare and synchronize with the auto-generated tracking configuration.
To verify your account identity and provide a personalized login and usage experience.
Based on site information and operation records, we use large language models (such as OpenAI GPT, Google Gemini, etc.) to generate and improve tracking plans or related reports.
To assist in creating or updating triggers, variables, and other configurations in GTM for automated event tracking deployment.
For data analysis and system maintenance, to continually improve service stability, functionality, and user experience.
We do not sell or rent your personal information to third parties. We may share your information with third parties in the following cases:
- Your Authorization: After obtaining your explicit consent.
- Service Providers: Essential suppliers and partners necessary to complete the service.
- Legal Requirements: As required by law or government authorities.
- Product Optimization: For data analysis and system maintenance, to continually improve service stability, functionality, and user experience.
We take appropriate technical and organizational measures to protect your information from unauthorized access, use, or disclosure. However, no system can completely eliminate security risks, and you should also take steps to protect your account security.
We will retain your information only for as long as necessary to fulfill the purposes described in this policy. Once the retention period expires, we will delete or anonymize the data.
You have the right to access, correct, or delete your information through our application. You may also choose to restrict or object to the processing of certain information.
We may update this policy from time to time. Any updates will be communicated to you through JTracking or other appropriate channels.
We take the protection of personal information of minors very seriously. JTracking products and/or services are primarily intended for businesses and adult users. We do not accept children as users, and we generally do not accept personal information of users under the age of 14. Please be cautious when providing such information.
Although definitions of children vary by region and legal jurisdiction, we consider anyone under the age of 14 to be a child. If we inadvertently collect personal information from a child under the age of 14, we will promptly delete the data, unless required by law to retain such information.
If you believe we have inadvertently collected information from a child under the age of 14, please contact us immediately at: support@jtracking.ai
If your application is designed and developed for children under the age of 14, please ensure that the end users are guardians who have read and agreed to this Privacy Policy and have authorized the provision of children's personal information to us for the purpose of enabling the application features.
When you use AI-related features of our product, we may process data in the following ways:
- Inputting your provided website information and operation records into large language models (e.g., OpenAI GPT, Google Gemini) to generate tracking plans;
- Analyzing your conversation history with the system to improve recommendation accuracy;
- Comparing GTM configurations with AI-generated solutions through automated processes.
- All third-party AI providers are bound by strict data protection agreements;
- Google Workspace APIs data is used solely for account verification and feature implementation, and never for training general-purpose AI/ML models;
- Original user data is immediately decoupled from model environments after processing.
You retain the following rights:
- To access the decision basis of AI-generated outputs;
- To request manual review of critical AI results;
Our AI-driven solutions are designed to strictly exclude Personally Identifiable Information (PII) at all stages:
(a) Prohibited Data Collection
- Absolute Restrictions: Under no circumstances do we collect, process, or transmit the following as part of AI-generated tracking plans, event properties, or configurations:
- Email addresses (prohibited in all forms)
- Phone numbers, physical addresses, or names (first/last/full)
- Government IDs, banking information, or passwords
- IP addresses, device IDs, or any unique personal identifiers
- Any data referencing the above in event descriptions or enumerations.
(b) Post-Generation PII Review
- All AI outputs undergo automated validation to:
- Flag and redact residual PII-like patterns (e.g., accidental partial matches).
- Reject any solution proposing PII-dependent logic (e.g., "track user emails").
(c) Compliance Safeguards
- No Storage: PII is never persisted—input data is ephemeral and purged after processing.
- Contractual Obligations: Third-party AI providers are barred from retaining or training on our data.
- User Reporting: Violations can be reported via support@jtracking.ai for immediate investigation.
